Customer Service Representative

TemPositions Published: November 5, 2020
Location
Brooklyn, NY
Job Type
Category
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Description

Private Brooklyn hospital is seeking upbeat and personable customer service representative to work in their call center. Interested candidates must have prior customer service experience, preferably in a call center environment. Excellent communication skills both verbal and written are required. Complete flexibility is needed for this role as the shifts may vary and can include weekends and holidays.

Responsibilities:

• Answering a heavy volume of inbound calls • Dispatching calls to the appropriate department • Assisting callers with questions and/or inquiries • Scheduling the transport of patients to and from the hospital • Other duties as assigned

Skills:

A minimum of 1-2 years customer service experience

Call center experience is preferred

Flexibility to work any shift which can include weekends and holidays

HS Diploma or equivalent required

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