Communications Manager
If you’re passionate about crafting clear, impactful messaging and aligning communication strategies with business goals, we have exciting opportunities for you. As a Communications Manager, you’ll play a vital role in developing and delivering internal and external communications that enhance brand visibility, support engagement, and drive organizational success.
Responsibilities:
- Develop and execute internal and external communication strategies that align with IT initiatives and business goals
- Translate complex technical information into clear, engaging content for non-technical audiences
- Manage communications around IT projects, including product launches, system upgrades, and cybersecurity initiatives
- Collaborate with IT leadership, project managers, and cross-functional teams to ensure consistent messaging
- Write, edit, and distribute content such as newsletters, emails, press releases, web updates, and executive communications
- Coordinate communication plans for change management, system outages, and incident response
- Maintain brand voice and tone across all IT communications
- Monitor and analyze the effectiveness of communication strategies using metrics and feedback
- Manage communication tools and platforms (e.g., intranet, email campaigns, collaboration tools)
- Act as a liaison between IT and other departments to promote transparency and alignment
Skills & Experience:
- Excellent verbal and written communication skills
- Ability to simplify and explain technical concepts clearly
- Strong understanding of IT systems, digital tools, and terminology
- Experience with internal communications, stakeholder engagement, and crisis communication
- Project management and multitasking abilities
- Proficiency in communication platforms (e.g., Microsoft Teams, Slack, SharePoint)
- Content creation and editing expertise
- Strategic thinking and attention to detail
- Familiarity with change management communication practices
- Ability to collaborate across departments and with technical teams
EEO Employer
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
