Description
Our client is seeking a vendor management associate for their fast paced environment. This position will combine customer service responsibilities with outbound phone outreach to vendors. The ideal person should be outgoing, engaging and comfortable selling their services to vendors over the phone.
Responsibilities
- Maintaining and developing relationships with vendors and clients
- Log and schedule service appointments and calls
- Preparing client invoices and assisting in billing
- Manage high of incoming calls and emails
- Will train, but must have great Phone, PC and Customer care skills.
Requirements
- Friendly and professional phone and customer service skills,
- Strong follow-up skills,
- Strong phone presence
- The ability to work independently and as part of a team,
- A drive to rapidly master knowledge of Company services and systems,
- The ability to meet deadlines in a fast-paced work environment,
- Basic PC & office equipment knowledge (Word and Excel),
Work Schedule:
• 40 hours per week, plus available overtime. Schedule is generally Mon – Fri, plus some evening and weekend hours required.
Required:
Normal hours: 9:00 a.m. to 6:00 p.m.
• A few times each month: 1:00 p.m. to 10:00 p.m.
• Working a shift on Saturday or Sunday.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
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