Description
Position Summary:
We are seeking experienced Desk Adjusters CAT Support to join our Catastrophe (CAT) Response Team supporting disaster relief efforts in Texas. This is a remote, on-call, as-needed position that is activated when catastrophic events create increased claim volume. Assignments are based on business needs following a CAT event.
Candidates must be prepared to remotely mobilize and begin work within 72 hours of assignment notification.
This position is open to qualified candidates located anywhere in the United States, provided they hold an active Texas All-Lines Adjuster License, regardless of state of residence.
Key Responsibilities
- Handle property claims remotely in support of catastrophe response operations.
- Investigate, evaluate, negotiate, and settle personal and/or commercial property claims in accordance with company guidelines and applicable regulations.
- Review claim documentation, photos, estimates, and supporting materials.
- Communicate effectively with policyholders, contractors, vendors, and internal stakeholders.
- Maintain accurate claim documentation and meet quality, compliance, and productivity standards.
- Manage a high-volume workload while maintaining exceptional customer service.
Minimum Qualifications
- Previous property claims adjusting experience required.
- Active Texas All-Lines Adjuster License (required).
- Desk adjusting experience handling personal and/or commercial property claims.
- Ability to work efficiently in a fast-paced, high-volume claims environment.
- Must be available for mobilization within 72 hours of assignment activation.
- Strong written and verbal communication skills.
- Excellent organizational, time management, and multitasking abilities.
- Proficiency with claims management systems and standard computer applications.
Work Schedule
- On-call / As Needed
- Assignments are activated based on catastrophe events and business demand.
- Candidates are expected to remain available for deployment opportunities and respond promptly when activated.
Why Join Our CAT Team?
- Opportunity to support communities impacted by catastrophic events.
- Flexible, on-call assignment structure.
- Competitive compensation during active assignments.
- Work alongside an experienced catastrophe response team during critical disaster recovery efforts.
Benefits:
We offer eligible employees competitive pay and access to a range of benefits and support programs based on assignment type, schedule, length of employment, and eligibility requirements, including medical, dental, vision, prescription coverage, short-term disability, 401(k), employee assistance, childcare assistance, discounts, paid holidays, and longevity bonuses. Depending on the benefit, cost may be paid by the Company, the employee, or shared between both.
EOE:
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
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