Description
Our Client a premier private school in the Stamford, Connecticut area is seeking a Part-Time IT Support Technician to provide essential morning help desk coverage Monday through Friday from 8:00 AM to 1:00 PM. Operating within a campus-wide Mac environment, this entry-level professional delivers immediate technical relief directly to students and teachers. The primary focus of the position is to resolve immediate access issues and keep the academic day running smoothly without classroom disruption. Technicians must have prior professional tech support experience to qualify for this fast-paced independent school environment.
Primary Responsibilities
The technician delivers direct, face-to-face login assistance to students and teachers facing credential errors, password lockouts, or network connection failures. This individual diagnoses and resolves daily technical friction across a varied fleet of hardware, including school-issued Chromebooks, MacBooks, and standard laptops. By managing the high-volume morning walk-up window, the technician ensures that both faculty members and students can access their digital classrooms, testing software, and internal educational portals without delays.
Position Requirements
Candidates must possess prior professional IT help desk or school-based technical support experience. Deep familiarity with the macOS ecosystem, ChromeOS navigation, and Google Workspace user management is strictly required. Because the role interacts directly with users of all ages and technical skill levels, the ideal candidate must demonstrate exceptional patience, adaptive empathy, and crystal-clear communication when guiding both young students and busy teachers through troubleshooting steps.
Benefits:
We offer eligible employees competitive pay and access to a range of benefits and support programs based on assignment type, schedule, length of employment, and eligibility requirements, including medical, dental, vision, prescription coverage, short-term disability, 401(k), employee assistance, childcare assistance, discounts, paid holidays, and longevity bonuses. Depending on the benefit, cost may be paid by the Company, the employee, or shared between both.
EOE:
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
