Description
Senior Director of Information Technology
Location: New York City | Employment Type: Full-Time | Hybrid
Organization Overview
A large nonprofit human services organization is seeking an experienced Senior Director of Information Technology to lead its enterprise technology strategy and operations. Supporting multiple service locations and mission-critical programs, the organization relies on secure, scalable technology to serve vulnerable populations and support a growing workforce.
Reporting to the Chief Operating Officer, this executive leadership role is responsible for overseeing enterprise infrastructure, cybersecurity, cloud technologies, data systems, and IT operations while driving technology initiatives that improve organizational effectiveness.
Position Summary
The Senior Director of Information Technology & Data provides strategic and operational leadership across all aspects of information technology. This individual will develop and execute the organization's technology roadmap, oversee enterprise infrastructure and security, manage technology teams and vendors, and ensure reliable, secure systems that support both administrative and program operations.
The ideal candidate combines executive leadership with strong technical expertise and has successfully led enterprise technology environments through modernization, cloud adoption, cybersecurity initiatives, and large-scale systems implementations.
Key Responsibilities
IT Strategy & Executive Leadership
- Develop and execute the organization's enterprise technology strategy aligned with long-term business objectives
- Advise executive leadership on technology investments, cybersecurity risks, infrastructure planning, and digital transformation initiatives
- Establish IT governance, policies, standards, and operational best practices
- Lead technology planning to support organizational growth and evolving operational needs
Infrastructure & Enterprise Technology
- Oversee enterprise infrastructure including networking, cloud platforms, telecommunications, servers, endpoint management, and business applications
- Lead administration and optimization of the organization's Microsoft 365 environment, including identity management, collaboration tools, security, governance, and workflow automation
- Ensure high availability, disaster recovery, business continuity, and overall system reliability across multiple operating locations
- Direct enterprise technology modernization initiatives and infrastructure improvements
Cybersecurity & Risk Management
- Develop and oversee enterprise cybersecurity strategy and security operations
- Ensure compliance with regulatory requirements, security standards, and organizational policies
- Lead vulnerability management, threat monitoring, incident response, and risk mitigation initiatives
- Conduct technology risk assessments and oversee remediation efforts
Enterprise Applications & Data Systems
- Provide executive oversight for enterprise business applications, reporting platforms, and operational systems
- Partner with Finance, Human Resources, Operations, and Program Leadership to support business reporting and system integration
- Establish data governance standards that promote security, integrity, and accessibility
- Support organizational analytics and reporting initiatives through reliable technology infrastructure
IT Operations & Team Leadership
- Lead and mentor IT managers, engineers, analysts, and technical support staff
- Oversee help desk operations, endpoint lifecycle management, and enterprise technology support
- Develop departmental budgets and manage technology investments
- Establish service standards and key performance metrics
- Manage relationships with technology vendors, managed service providers, consultants, and strategic partners
Technology Projects
- Lead enterprise-wide technology implementations, upgrades, cloud migrations, and infrastructure modernization initiatives
- Oversee project planning, budgeting, vendor coordination, user adoption, and organizational change management
- Ensure projects are completed on schedule and aligned with strategic objectives
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field
- Advanced degree preferred
- 10+ years of progressive enterprise IT leadership experience
- Demonstrated expertise managing Microsoft 365 environments, cloud technologies, enterprise infrastructure, cybersecurity, and identity management
- Experience leading enterprise technology migrations and digital transformation initiatives
- Strong knowledge of cybersecurity frameworks, compliance standards, disaster recovery, and business continuity planning
- Experience managing enterprise technology budgets, vendor relationships, and cross-functional initiatives
- Excellent executive communication skills with the ability to translate technical concepts into business strategy
Preferred Experience
- Experience supporting multi-site organizations with 24/7 operations
- Background within nonprofit, healthcare, government, education, or other highly regulated industries
- Experience leading enterprise cloud migrations and large-scale technology modernization efforts
- Familiarity with enterprise reporting platforms, case management systems, or operational business applications
Ideal Candidate Traits
- Strategic technology leader with strong business acumen
- Collaborative executive who partners effectively across departments
- Strong people manager and mentor
- Innovative problem solver with a continuous improvement mindset
- Highly organized with exceptional project management skills
- Calm and decisive in fast-paced, mission-critical environments
Compensation & Benefits
- Competitive salary commensurate with experience
- Comprehensive benefits package
- Retirement savings plan
- Paid time off and holidays
- Opportunity to lead enterprise technology strategy within a growing, mission-driven organization
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
Pay:$170,000.00 - $190,000.00
