New York City’s fast-paced environment demands skilled general maintenance workers to keep residential, commercial, and industrial buildings running smoothly. From repairing electrical systems in high-rises to maintaining HVAC units in office buildings, this role offers stability and hands-on work. Here’s how to start your career in maintenance in NYC.
What Does a General Maintenance Worker Do?
General maintenance workers handle a variety of tasks to keep properties in top shape. Common responsibilities include:
- Electrical and Plumbing Repairs: Fixing wiring issues, replacing fixtures, and repairing leaks.
- HVAC Maintenance: Ensuring heating and cooling systems function properly—critical in NYC’s seasonal extremes.
- Carpentry and Painting: Repairing drywall, doors, and performing touch-up painting.
- Preventative Maintenance: Conducting routine inspections to identify and resolve potential issues.
- Emergency Repairs: Responding to urgent work orders from property managers, tenants, and business owners.
Steps to Becoming a General Maintenance Worker in NYC
1. Obtain a High School Diploma or GED
Most maintenance jobs require at least a high school education. Taking courses in shop, mechanics, or electrical work can be helpful.
2. Gain Hands-On Experience
NYC offers various entry-level opportunities to build maintenance skills, such as:
- Working as a porter or handyman assistant in apartment buildings
- Joining a union apprenticeship in construction or facilities maintenance
- Starting in custodial or janitorial roles with property management firms
- Assisting with building superintendents to learn repair techniques firsthand
3. Learn Key Trades and Skills
Since general maintenance work covers multiple trades, developing expertise in the following areas is valuable:
- Electrical Work: NYC’s dense infrastructure requires knowledge of local wiring codes and safety procedures.
- Plumbing Repairs: Fixing leaks and maintaining water systems is essential for apartment buildings and offices.
- HVAC Systems: Many NYC buildings rely on complex heating and cooling systems that need regular maintenance.
- Basic Carpentry: Repairing flooring, doors, and cabinetry in residential and commercial spaces.
4. Obtain Certifications and Licenses
While not always required, certifications can improve job prospects and earning potential in NYC. Consider:
- OSHA 30-Hour Certification – Required for many construction and maintenance roles in NYC.
- EPA 608 Certification – Essential for handling refrigerants in HVAC maintenance.
- FDNY Certificates of Fitness – Required for operating certain building systems (e.g., fire alarms, boilers).
- Apprenticeship or Trade School Programs – Schools like NYC College of Technology and LaGuardia Community College offer maintenance-related courses.
5. Apply for Jobs in NYC
Once you’ve gained the necessary skills and certifications, we can help you find a maintenance position at:
- Residential Buildings: Many NYC landlords and property management companies hire full-time maintenance workers.
- Commercial Offices and Hotels: Facilities teams maintain business spaces and high-end properties.
- City Agencies: NYC Department of Citywide Administrative Services (DCAS) often lists maintenance roles for public buildings.
- Hospitals and Schools: These institutions need skilled workers to manage building upkeep.

Final Thoughts
Becoming a general maintenance worker in NYC provides a stable career with opportunities for growth. With the right training, certifications, and hands-on experience, you can secure a role in residential or commercial building maintenance and even work toward becoming a superintendent.