Remote Program Manager Committees
LOOKING FOR CANDIDATES TO START AS OF SEPTEMBER 2022
Our client is a recognized leader in the emotional health field, providing much needed services in a variety of settings. Whether through advocacy, education, innovation, therapy referral services, community programs, crisis and support helplines, emotional wellness awareness or emotional crisis preparation and management, our client relies on its purpose driven approach to help others who are struggling. With strict adherence to core values that promote dignity, respect, and mental and emotional wellbeing for all, our client seeks individuals who align with their mission and want to make a difference, providing care and support, one person at a time.
Currently, our client is seeking talented and dedicated individuals to join one of their newest ventures in support of a 24/7/365 crisis helpline that will change the accessibility for anyone trying to cope with mental or emotional challenges which could be life threatening.
The Partnerships Manager is responsible for developing a strategy to build and maintain strategic relationships with key external advisors and committee members to advise on the implementation of a crisis helpline . The Manager will serve as a key point of contact for external advisors and other neighboring businesses, institutions, and communities and is responsible for organizing and managing the crisis helpline's standing committees and ad hoc workgroups.
Job Duties and Responsibilities:
- Manage External Advisor and Committee Relations (50%). Develop and provide high-quality execution of workflow and processes to support agenda development, preparation and review of materials, materials distribution, and archiving for all committee and advisory group meetings. Work with relevant staff to prepare for meetings and calls, provide materials and reports and ensure that committee and workgroup members are well-informed and productively engaged in oversight. Manage event planning and logistics for committee meetings to ensure the smooth operation of proceedings; provide day-of-meeting support, including managing the flow of presenters, in-person or virtual room set-up, and coordination with catering and technology support as needed. Own Committee member relationship management, communications, action tracking, and process improvements. Periodically design and run strategic retreats to help the committee members reassess vision and mission, evaluate and establish goals, and understand and help shape key strategies. Optimize and Facilitate Committee Engagement (25%). Develop and recommend changes to Committee structure and governance to strengthen crisis helpline implementation and ensure best-in-class practices. Engage proactively with internal partners to gain an understanding and ongoing awareness of programmatic priorities and strategic initiatives that require external advisory and committee input and decision-making through a new committee engagement framework. Write, maintain and communicate resources, process documents, and templates to assist committee members and staff in understanding and navigating the committee engagement framework. Develop and manage reporting to provide a broad view of all planned and current activities occurring across the committees, and linkages to other advisory bodies.
- Serve as a Strategic Partner to the EVP) and Leadership Team (20%). In strong partnership with the EVP, develop and operationalize an annual strategic plan with committee goals and strategies that align committee interests, programmatic priorities and objectives, and ongoing initiatives that require committee engagement. Regularly work with the Leadership Team to develop and maintain a committee meeting cadence that optimizes engagement and effectiveness. Provide guidance on and/or identify appropriate committee engagement opportunities and needs. Suggest and implement processes to ensure members opinions are captured and utilized in fair and equitable ways. Ensure that the EVP and other crisis helpline senior leadership are well prepared for Committee meetings. Broadly, ensure that all Committee communications reflect Our client’s values and interests.
- Retain and Recruit Sophisticated and Diverse Committees (5%). Nurture and maintain strong relationships with crisis helpline existing committee members and manage a portfolio of 10-20 committee member prospects in alignment with overall crisis helpline priorities, including Our client’s commitment to diversity, equity and inclusion. In collaboration with the EVP and Senior Leadership team, create succession plans and transition roadmaps for Committee leadership that will ensure high retention, strong engagement, and knowledge codification.
- Responds to requests for support from the crisis helpline leadership or our client executive staff.
- Other related duties as assigned
- Minimum of five years’ experience, possibly more, preferably with direct experience engaging or supporting a nonprofit board, executive team, or advisory group of high-performing executives.
- Excellent communication and interpersonal skills;
- Ability to establish productive and collaborative relationships with all levels of staff
- Ability to navigate complex decision-making involving multiple stakeholder groups; Great judgment and effective and creative leadership ability
- Ability to quickly absorb complex, technical documents and brief the Executive team; Attention to detail and excellent organization skills
- Ability to take initiative, problem-solve, prioritize duties, and balance competing priorities while paying close attention to detail, meeting deadlines, and working well under pressure
Physical and Sensory Requirements
- Mostly sedentary work; using standard office equipment including: a computer, keyboard, and telephone
- Ability to remain calm and composed under stress
- Ability to respond to telephones and other auditory stimulation
Salary: $80K - $90K
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.