Remote Business Operations Manager
Reports to: Director of Special Projects
Our client is a recognized leader in the emotional health field, providing much needed services in a variety of settings. Whether through advocacy, education, innovation, therapy referral services, community programs, crisis and support helplines, emotional wellness awareness or emotional crisis preparation and management, our client relies on its purpose driven approach to help others who are struggling. With strict adherence to core values that promote dignity, respect, and mental and emotional wellbeing for all, our client seeks individuals who align with their mission and want to make a difference, providing care and support, one person at a time.
Currently, our client is seeking talented and dedicated individuals to join one of their newest ventures in support of a 24/7/365 crisis helpline that will change the accessibility for anyone trying to cope with mental or emotional challenges which could be life threatening.
Position Overview: The Business Operations Manager is responsible for managing program budgets in conjunction with leadership and corporate finance. They provide monthly analysis of budget monitoring reports to support management in the achievement of budgetary objectives and serve as the primary liaison with corporate finance in facilitating operational requests, reviewing documentation to ensure compliance with policy and procedures, and ensuring efficient workflow.
Job Duties and Responsibilities:
- Provide technical assistance to staff from the National Programs Division to build annual and supplemental budgets.
- In coordination with Corporate Finance, implement effective budgeting policies, procedures, and processes to manage and track internal budget requests through Kissflow.
- In coordination with Corporate Finance, create tools and templates to standardize budget processes.
- In coordination with leadership and our client grants management staff, assist with grant administration including reporting requirements and respond to information requests from the SAMHSA grants management office.
- Review and analyze monthly financial information to help programs make informed decisions, write reports and monitor financial operations to ensure the programs do not exceed budget limits and are in line with terms and agreements.
- Review quarterly and annual budget results with the corporate finance team and program leadership.
- Recommend corrective actions to mitigate deficits and maximize expenditures in collaboration with corporate finance.
- Develop written analyses to help executive leadership make strategic decisions on how to use internal funds to support programs.
- Supervise business operations coordinators.
- Responds to requests for support from crisis helpline leadership or executive staff.
- Other related duties as assigned
- Bachelors in Finance, Economics, Accounting or a related field, and at least four years of relevant experience.
- At least 3 years of experience working with federal government grants.
- Understanding of uniform administrative requirements and cost principles for federal awards
- Advanced proficiency with Excel, Office, and other software related to financial management systems.
- Excellent communication and interpersonal skills;
- Ability to establish productive and collaborative relationships with all levels of staff
- Ability to navigate complex decision-making involving multiple stakeholder groups; Great judgment and effective and creative leadership ability
- Ability to quickly absorb complex, technical documents and brief the Executive team; Attention to detail and excellent organization skills
- Ability to take initiative, problem-solve, prioritize duties, and balance competing priorities while paying close attention to detail, meeting deadlines, and working well under pressure
Salary: $70K - $80K
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.