Exciting long term remote opportunity! Seeking professionals to serve as Eligibility Analysts for a long term contract opportunity, (estimated 6 month to 1 year)
- Evaluate and determine program pathways for homeowners seeking mortgage and non-mortgage assistance based on program policies and procedures
- Conduct evaluation of applicant information, forms, and documents to determine if program requirements are satisfied
- Validate third party data related to applicant financial information for program compliance
- Complete outreach to third-party entities to complete application as needed
- Calculate income threshold for applicants and conduct review of financial eligibility
- Establish final applicant eligibility status for progression to program funding
- Create accurate deficiency reports for communication to applicants to identify outstanding program eligibility requirements
- Monitor and maintain applicant electronic files through progression of file lifecycle
- Apply critical thinking and problem solving to complete applicant files
- Ability to work independently in a remote environment
- Perform other duties as required.
- Associate Degree in Business or related field or equivalent experience is preferred
- Experience in mortgage orientation, loan officer, or federally funded, state run benefit programs preferred.
- Demonstrated knowledge of mortgage loan application procedures, policies, guidelines, and regulations preferred.
- Proficiency in MS Office (Word, PowerPoint, Outlook, Excel) and the ability to learn new software and database/management information systems
- Flexible schedule that can accommodate evenings and Saturdays as scheduled
- Multilingual is a plus (Spanish)
- Team player skilled in multi-tasking, organizing, and prioritizing work in a fast-paced environment
- Excellent verbal, interpersonal and written communication skills
- Must be able to meet production goals as set by the program
- Strong analytical skills, including knowledge of Accounting/Finance
- Ability to articulate details in a manner understandable to a variety of individuals in-person and over the phone