E-commerce Customer Service Manager needed.
- Flexibility to troubleshoot potential challenges with customers: delivery hubs along with manufacturers.
- Consistently provide genuine, friendly personable and professional service.
- Go above and beyond advocating for every customer concern and request.
- Proactively resolve escalated customer issues.
- Ability to multi-task within a fast-paced service environment.
- Must be professional on the phone as well as during e-mail correspondence
- Ability to work in a fast-paced: team-oriented environment.
- Must have at least an Associate's degree