The property management department acts as the managing agent for (1) buildings that the client owns or controls; (2) buildings for which the client has contracted to provide property management services; and (3) individual apartments in other buildings that are part of the client's “scattered site” supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low Income Housing Tax Credits, HOME, and Housing Trust Fund).
The Director of Property Management has the following responsibilities:
- Supervising apartment leasing, which includes:
- Overseeing maintenance of waiting list and recruitment of eligible applicants
- Managing vacancies and re-renting of vacant apartments in accordance with the client's policies and procedures.
- Assuring that tenant selection meets the requirements Federal, state and city non-discrimination laws, the Fair Housing Act; and the regulatory agreement for each building.
- Supervising lease renewals, move-outs and transfers.
- Overseeing rent billing, monthly rent collections, and collection of rent in arrears.
- Maintaining regulatory compliances, which includes:
- Ensuring that LIHTC, HOME, HPD, Housing Trust Fund, and all other regulatory requirements are met.
- Completing and submitting paperwork relating to regulatory compliance.
- Maintaining complete and accurate tenant files.
- Overseeing annual or semi-annual apartment inspections.
- Supervising Site Coordinators, Intake Department, the Staff Attorney, and the Facilities Manager.
- Working with Director of Finance and Legal Affairs in annual preparation of departmental budgets and property budgets.
- Working with Senior Management to develop, implement and maintain property management policies and procedures.
- Other tasks as assigned.
The job responsibilities of all staff extend to understanding and incorporating certain principles into their work and into their relationships with their colleagues. These principles are:
- Respectful communication
- Have an understanding, appreciation, and commitment to the philosophy and mission of the client.
- Excellent financial management/budgeting and analytical skills.
- Advanced analytical and innovative problem solving abilities.
- Demonstrated leadership skills and ability to work as part of a team.
- Excellent oral and written communication skills.
- Ability to utilize various computer programs, specifically Microsoft Word and Excel.
- Be creative and flexible.
- Show initiative and be responsible for follow through.
- Bachelors degree in related field, preferred.
- Five to seven years of general property management experience, strongly preferred
- One to three years of supervisory experience, strongly preferred.
- Knowledgeable about HUD, LIHTC and Section 8 compliance requirements, strongly preferred.