Customer Service Representative

A manufacturing company in the Roslyn area is looking for a customer service representative for the corporate headquarters. Hours for the position are traditionally Mon-Fri 8-5pm but candidates should open to working 9-6pm or 10-7pm to assist the team when needed.

Responsibilities:

• Handling inbound calls from customers providing status updates on their orders
• Providing stock checks
• Finding purchase orders in SAP to provide delivery/tracking information and/or back order details

Skills:

• At least 1 year of customer service experience
• Call center preferred
• Strong written and communication skills
• Detail oriented
• Strong data entry skills