Description
Job Overview:
With direction and guidance from the shift supervisor, community associates will deliver on-site trauma-informed social services at a shelter in Barre, Vermont. Working cooperatively with operations and security staff, community associates will welcome and engage shelter-seeking single adults, families with children, or adult families (without children). Community associates will complete culturally sensitive assessments to identify strengths, barriers, and service needs; make referrals to address those needs; and coordinate with agencies, services, and other community-based organizations.
Responsibilities:
Community associates will carry caseloads of 25 individuals or families and will be responsible for tasks including, but not limited to, the following:
- Culturally sensitive registration, intake, roster tracking, and assessment
- Referrals to community-based programs and organizations
- Referrals for childcare
- Medical care coordination
- Referrals to immigration legal services
- Other tasks as necessary to facilitate delivery of necessary services to clients, including storage and distribution of packaged meals.
Requirements:
- Bachelor’s degree or relevant social services experience with people who are vulnerable and have experienced significant trauma
- Excellent verbal and written communication skills
- Ability to learn quickly and problem-solve
- Strong organizational skills
- Ability to work independently and as part of a team
- Basic understanding of immigration laws and procedures
Preferred qualifications:
- Fluent in English and Spanish (written and spoken)
- Bachelor’s degree in social work or other human services field + two years of relevant experience working with people who are vulnerable and have experienced significant trauma
- Solid understanding of trauma and experience delivering trauma-informed services
- Crisis intervention experience
- Understanding of child development and child welfare
Schedule:
Full-time during the day, evening, or overnight shifts
