Collections Specialist Temp to Perm

AcctPositions Published: July 25, 2018
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Description

Our client, a NYC engineering company, is seeking a Collections Specialist.


Responsibilities:

  • Responsible for monitoring and maintaining client accounts, including client calls, account adjustments, balance write off, customer reconciliations and processing credit memos
  • Establish and maintain effective and cooperative working relationships with clients
  • Providing customer service regarding collection issues, processing client payments and refunds, processing and review account adjustments, resolve client descrepancies and short payments
  • High volume phone calls to all clients
  • Weekly and monthly reporting to Director of Accounting
  • Meet defined department goals and activity metrics


Skills:

  • Minimum 4 years collections experience
  • Proficient with Microsoft Office Suite
  • Excellent written and verbal communication skills
  • Strong attention to detail
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