Collections Specialist

TemPositions Published: November 4, 2019
Location
Fairfield County, CT
Category
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Description

We are currently hiring experience Collection Specialists to work for a predominant company throughout Fairfield County.

Responsibilities:

  • Collect overdue payments via phone and written correspondence
  • Process payments
  • Suggest schedules for repayments/settlements
  • Regularly follow up to ensure monies are collected
  • Document all relevant information from all conversations.
  • Maintain expected quotas for calls, contacts, pending payments, etc.
  • Creatively locate debtors who no longer have accurate contact information.
  • Also work with companies who provide these services
  • Handle requisite documentation towards account reconciliation, required adverse action, and any reporting requirements.
  • Act as liaison with companies assisting with collections activity.
  • Collection and disseminate all appropriate documents for customer restructure requests to Credit.
  • Create documentation and correspondence
  • Communicate and share information with other internal departments as needed
  • Prepare and place accounts for repossession; monitor and document activities.
  • Prepare and request accounts that have been repossessed to be inventoried.


Skills:

  • 1+ year of collections experience
  • 4-year degree preferred
  • Demonstrable mathematics skills and understanding units of measure.
  • Ability to compute rate, ratio, discounts and percentages.
  • Strong PC computer skills inclusive of Microsoft Office (Word, Excel, PowerPoint
  • Ability to pick up new programs.
  • Ability and willingness to work evenings and overtime as needed
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