AcctPositions Published: January 31, 2020
New York, NY
Job Type
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This position is responsible for the servicing of all commercial real estate loans in accordance with established procedures and policies, paying close attention to detail to ensure a high level of accuracy and quality of data input. Perform other loan servicing functions as assigned.


  • Manage the collection of monthly interest payments and the delinquent payment process
  • Address customer inquiries regarding interest payments, construction draws, interest reserves and payoffs
  • Prepare emails and other written communications with borrowers and other third parties
  • Manage maturing loan process
  • Negotiate and process loan extensions
  • Develop and maintain reporting for periodic and ad hoc management and performance reports
  • Assist in managing the non-performing loan portfolio
  • Perform file maintenance of loan data to correct, add or delete pertinent information.
  • Disburse loan proceeds and related loan fees to appropriate deposit or general ledger accounts as directed by Loan Officer/Assistant and ensure disbursements balance to source documents.
  • Post loan transactions to include payments, advances, reversals and adjustments.
  • Process daily non-post corrections as needed
  • Set-up Automatic Funds Transfer record as applicable.
  • Set-up collateral tracking and ongoing maintenance on all loans.
  • Monitor our database for customer credit disputes as well as credit disputes taken in person.
  • Perform research and provide resolution.
  • Review various loan reports to monitor exceptions and perform any required maintenance to loan data.
  • Set-up force placed property insurance for loans when applicable.
  • Perform loan servicing research from lending staff or direct supervisor when requested.
  • Provide back-up support to the Processing Team to prepare loan documents for real estate loan requests
  • Ability to scan and upload documents when necessary.
  • Other duties as assigned


  • Proficient knowledge of Microsoft Office and QuickBooks.
  • Minimum of 2 years experience in a collections and accounting.
  • High School Diploma or equivalent required.
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