Description
Location: Remote
Shifts: Temporary/ Full time - 7am-3:30pm ET or 10:30am-7pm ET.
Salary: $19/hour
Job Summary
This is a Customer Service Representative position as a Claims Notification Specialist, working for a company that operates a call center for hurricane relief. This opportunity is fully remote and will require the use of your own laptop (can not be older than 3 years). To be successful as a Claim’s Notification Specialist, you should have excellent organizational, communication, and interpersonal skills. You should also be able to work under pressure and perform a range of clerical and phone functions with great attention to detail.
Responsibilities:
- Reviewing and documenting claim forms and verifying information.
- Communicating with insurance agents, policy holders and third parties.
- Recording and maintaining insurance policy and claims information in a database system.
Requirements:
- All agents must be fluent in spoken and written English.
- Agents fluent in spoken and written Spanish are a plus!
- Computer literate and proficient in MS Office.
- Excellent critical thinking and decision-making skills.
- Good administrative and organizational skills.
- Strong CLIENT service skills.
- Ability to work under pressure.
- High attention to detail.
- Must download downloading Ring Central and Teams on your personal computer.
- Must have unrestricted access to your computer with reliable internet and a quiet space to work.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
