Case Manager Supervisor

Supervisor II will assist Administration in coordinating services to participants including supervision of staff, interns and volunteers; comply with contractual obligations and funding source requirements including statistical reports and data collection.

Responsibilities:

• Perform tasks related to crisis intervention; review, prepare and investigate participant incidents and complete related reports
• Supervise volunteers, bachelor and master level interns.
• Onboard staff including new staff program orientation and training.
• Develop, plan and implement workshops and groups for participant skill enhancement.
• Recruit staff by screening resumes, conduct screenings and interviews of candidates.
• Participate in program, agency and/or community activities as assigned.
• Monitor staff performance; conduct performance appraisals

Skills:

• MSW preferred or Master Degree in related field required
• Two years’ experience in providing direct services to homeless individuals/families
• One-year experience in supervisory or managerial experience for a social service program preferred
• Ability to be flexible, use discretion and provide leadership
• Ability to speak Spanish a plus.