Call Center / Customer Service
Description
Immediately hiring for Call Center Representatives for upcoming busy season.
Responsibilities:
Ideal candidates would should possess the following attributes to perform well in the role:
- Excellent sales skills
- Clear problem solving
- Excellent communication skills, both written and oral
- Excellent grammar skills
- Clear speaking voice
- Good listening skills
- Good typing/ Keyboarding skills
- Technical experience with the internet
- Ability to handle pressure professionally
- Ability to show empathy and be persuasive
- Ability to control incoming calls
- Ability to conform to the customers pace
- Good follow up skills
- Ability to handle multiple projects at once
- Ability to make quick decisions
Skills:
High school diploma or general education degree; or one to three months related experience Proficient in Microsoft Excel, Microsoft Word