Bilingual Customer Service Representative

A highly reputable financial services company is looking for a bilingual (Spanish) customer service representative for their corporate headquarters in Northern Nassau county. The hours for the position will be Monday to Friday 9:30am-6pm.

Responsibilities:

• Fields inbound customer calls regarding questions and/or issues about their accounts.

• Corresponds via email with customers

• Performs data entry with the company proprietary system and excel spreadsheet

• Maintains and updates department spreadsheets as needed

• Other clerical duties as needed

Skills:

• Customer Service Experience either within an office or retail environment

• Candidate must be able to write and speak fluently in Spanish

• Strong communication skills

• Detail-oriented

• Professional demeanor

• Ability to work in a team

• Self motivated

• Punctual and reliable