Position Summary:

DESKTOP SUPPORT SPECIALISTS (temp)

Location:

New York, NY

Description:

Our advertising, publishing and online clients have short-term (3- 6 months plus) projects available for IT Support Specialists, all levels.

Skills and Experience Required:

Respond to desktop support calls

Resolve issues with desktop applications

Installing, upgrading, removing desktop applications

Installing, repairing, replacing network and personal printers

Support departmental offices through in-person visits, phone, helpdesk software, email, etc.

Specific Qualifications Required:

Thorough knowledge and troubleshooting of MAC and PC hardware and peripherals

Thorough Knowledge of Windows 2000/XP, Vista, Mac OS X

Understanding of Windows Active Directory user accounts, security permissions and rights

Good working knowledge of Microsoft applications, including Office Suite, Acrobat and other graphics programs

Troubleshooting of printers and fax machines

Troubleshooting of Handheld Devices

Excellent organizational and problem-solving skills

Strong interpersonal skills with the ability to work with various levels of users

Ability to effectively prioritize and complete tasks with little or no assistance

(Hourly salary will vary depending upon experience.)

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